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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This Seiko 5 GMT is exactly as I expected it to be having looked at numerous reviews on YT, and I am not disappionted at all. The legibility is excellent in daylight and at night the lume is the best I've seen on my Seiko's, the bracelet is very good with no arm hair pulling. All in all I think it will be a favourite watch to wear.

reviewed 01/10/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Purchased a Sinn 556a RS from First Class Watches. Customer service was excellent and watch arrived exactly as described. Love the watch and would definitely purchase from FCW again.

reviewed 01/10/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great service, price, and very quick delivery!

reviewed 01/10/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Great and quick order as well. Next day delivery made my day. Happy return to this website again. Thank you.

reviewed 01/10/2025

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
5 Ease of use
5 Style
4
Overall Rating
I do find the watch absolutely striking. The deep, almost enamel blue dial is second to none. The distortion of the bubble domed crystal reminds of a hessalite speedmaster. The watch feels very comfortable and almost vintage proportioned. The applied Seiko logo makes the watch feel even more premium. The bracelet has push pins instead of the usual pin and collar system. The bracelet itself is fairly rattly but it is comfortable. The only down side is the 2 position only micro adjust system of the clasp. I am struggling to find a comfortable fit. The pushers feel a little wobbly, but it could be the fact that I am more used to diver watches.

reviewed 01/10/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Worth the wait for a great watch. Superb quality. First Class watches price matched and will definitely use them again

reviewed 30/09/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
Quatix Pro, delivered next day, unopened box and a great price. A good company to deal with from the purchasing end.

reviewed 29/09/2025

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
A beautiful watch with the perfect 38mm size and a lightweight titanium case. However, note that Mega Solar models are known to have an issue with a loose minute hand, which can cause it to sit slightly off the minute markers depending on the watch’s position and gravity.

reviewed 29/09/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great price, arrived the next day. Very happy.

reviewed 29/09/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
I bought a seiko 5 compact sport from 1st class watches. They told me it wouldn't be in stock until Nov but then it arrived within a week.
It a bigger heavier watch than I'm used to but I'd wanted something a bit more robust . It took me a bit of time to think about it but overall I like it. The bracelet on it had been adjusted as I'd requested but proved to be too big still . I've just had another link removed by a local jeweller and I like it even more now as it gits comfortably.
I was wary of buying online but this seems to be an efficient and reliable company. I have called them 3 times for various reasons and each time the person I spoke to was very helpful and quickly resolved my queries. The last was about the Japanese, as apposed to English writing for the day of the week but he told me how to alter that. The user guide is online, I'd much prefer to have a little leaflet or booklet but that isn't the sellers fault.
Overall I'm pleased with the watch and the service and hope it works well for many years to come.

reviewed 29/09/2025

VERIFIED FIRST CLASS CUSTOMER
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