Finance at First Class Watches

Frequently Asked Questions

Will I be accepted for credit?

Your application may only be considered if:

• You are 18 or over, and employed at least 16 hours per week
• You have a good credit history with no late payments, debt relief orders, CCJs, IVAs or bankruptcies
• You are a permanent UK resident and able to supply a UK address history for the last 3 years
• You are not a student (unless employed at least 16 hours per week) or unemployed single house person
• We welcome application from retired individuals, in receipt of a private or company pension (aged 50 or over at date of application).

Please ensure your application is completed accurately to maximise the chances of your application being accepted. A decision will be made based on credit history available from credit bureaus as well as using public registers such as the electoral roll. Please note that meeting the above criteria does not guarantee finance acceptance.

How do I make a credit application?

To start your credit application add the product you wish to buy to your basket. On the shopping basket click "Info & Apply" on the finance section then choose "Apply Now" on your chosen finance product. You will then be asked to fill out your details such as your name, address history for the last 3 years, employment details and bank details for direct debit. This only takes a few minutes and in most cases an instant decision can be returned. Sometimes decisions may need to be referred for manual checks which may only be carried out during working hours. You will be notified of the decision by email once these are complete if this is the case. If your application is unsuccessful and you have already paid a deposit this will be refunded automatically within 3-5 working days.

What happens after I am approved?

If your application is successful you will be asked to make either a service charge of £9.99 (taken while applying with afforditNOW) or your deposit payment (Close Brothers Retail Finance) using credit or debit card. We will then send you confirmation of your order by email and ship your order in our next collection.

My application was declined, why?

Unfortunately we are not given a reason by the lender so we are unable to comment on individual applications. If you believe your application should have been accepted please note that sometimes applications can be declined due to incorrect information being given. Please ensure your address history is entered correctly and is the same as registered with your bank and the electoral roll (if applicable). If you have paid a deposit this will be refunded automatically within 3-5 working days.

How are payments made?

Your initial deposit is payable by credit or debit card. Once your order has been shipped we will notify the credit lender. Payments are then taken automatically by direct debit for peace of mind either after your payment holiday when using afforditNOW or after approximately 30 days with Close Brothers Retail Finance. For more information please see your credit agreement.

Legal Information

First Class Watches, 9 Warwick Road, Kenilworth, Warwickshire CV8 1HD

We can introduce you to a limited number of finance providers: We act as credit broker and not a lender.

Close Brothers Retail Finance

Loan agreements are only available to UK residents over 18, subject to status, terms and conditions apply. Minimum deposit of 10% is required and finance is only available on qualifying products. Please check individual products for availability. Close Brothers Retail Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
We may pay brokers some consideration if they introduce business to us.

Close Brothers Retail Finance

For more information please see the Close Brothers Retail Finance website

affordItNow / Paybreak

afforditNOW is a suite of finance products offered by Paybreak Limited, a company registered in England and Wales with company number 07440512. It is authorised and regulated by the Financial Conduct Authority (Interim Permission No 644149).

Shawbrook Bank

Prior to 18th June 2014, our consumer credit service was provided in association with Shawbrook Bank. Shawbrook Bank is authorised by the Prudential Regulation Authority, regulated by the Financial Conduct Authority and the Prudential Regulation Authority, licensed by the Office of Fair Trading and a member of the Finance & Leasing Association. For more information please visit http://www.shawbrook.co.uk/