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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Seiko 5 Sports SKX Redux Automatic (42.5mm) Daichi Orange Dial / Black Silicone Strap SRPL89K1

Purchased a Seiko watch online, was pleasantly surprised with the whole experience kept upto date by email item arrived in 2 days, had a small issue with the watch (not FCW) the item was exchanged within a couple of days. Their customer service was excellent, would and have recommended. Excellent experience.

Written by:T Jones

reviewed 06/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: HUGO Men's #Grail Skeleton (44mm) Silver Dial / Stainless Steel Bracelet 1530377

Brilliant .. quality watch got it in the sale and saved £50. The service is great took a couple of days from when I bought it to it being delivered I will definitely be ordering from here again .. 5 star

Written by:Joe Robinson

reviewed 06/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Laco Ulm 39 (39mm) Black Dial / Brown Leather Strap 862172

Great watch and fast shipping. Can’t ask for much more.

Written by:David

reviewed 06/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Seiko Conceptual Series '4R35' Automatic (41mm) Silver Dial / Stainless Steel Bracelet (Exclusive to FCW) SRPH85K1

Excellent service very happy with my purchase at a good price delivery within two days can not fault the service from FCM first time customer would definitely buy from again

Written by:Gary

reviewed 06/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Seiko 5 Sport | Street | Automatic | Black Dial | Black NATO SRPD79K1

Excellent service and watch , thank you

Written by:Lynne Mciver

reviewed 05/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: HUGO Men's #Grail Skeleton (44mm) Silver Dial / Stainless Steel Bracelet 1530377

Excellent service would highly recommend. Same products as high street stores but at a much cheaper price

Written by:Allison Ward

reviewed 05/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
4	Value
5	Ease of use
5	Style

Overall Rating

Product: Garmin QuickFit 22 MARQ Strap Only Black Jacquard-weave Strap 010-12738-03

Perfect service and fast delivery.
Product in perfect conditions

Written by:Massimo

reviewed 05/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Casio G-Shock | MTG B-3000 Series | Stainless Steel Bracelet MTG-B3000D-1AER

Bought this for my husband , he's very happy with his watch, his favourite of three of his G Shock collection watches . Thankyou for the quick delivery ,highly recommended.

Written by:Rosemary Burton

reviewed 04/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Seiko 5 Sports SKX Redux Automatic (42.5mm) Daichi Orange Dial / Black Silicone Strap SRPL89K1

Purchased a Seiko watch from FCW at a competitive price, the watch arrived quickly and the update emails were great.
Unfortunately there was a small fault with the watch (seiko issue) i contacted FCW and they were great returned the watch and recieved a replacement which i am wearing now.
I must say in a world where customer care is promised by all in reality it is rarely as promised when you need it but in this case it was faultless and a breath of fresh air. I would and have definitely recommend this company after my experience.

Written by:T Jones

reviewed 04/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Tissot Seastar 2000 Pro | Powermatic 80 | Blue Dial | Steel Watch T1206071104101

My recent purchase was a beautiful Tissot Seastar 2000 Powermatic 80 with blue wave dial. It is a stunning watch and looks much better in you hand rather than the photos. The reason for buying this watch was I already own the same model with the grey/black dial and I am so impressed with it, I wanted the same watch, but a different colour. After much reflection, I decided my original watch would be made a little redundant and I didn't want that, so I made the difficult decision to return. First Class Watches are outstanding for customer service, next day delivery and a very easy returns process. Thank you FCW for my speedy refund and I sincerely apologise for the inconvenience caused. Amazing company to deal with. Buy with total confidence...

Written by:John

reviewed 03/02/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

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First Class Watches is the trading name of First Class Watches Limited, 9 Warwick Road, Kenilworth, Warwickshire, CV8 1HD. Company Reg. 06197115. UK VAT Reg. GB172671009. First Class Watches Limited acts an authorised credit broker and not a lender who offers credit from different providers, including PayPal Credit and Secure Trust Bank PLC trading as V12 Retail Finance. First Class Watches Limited is authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 688157. ** Credit is provided subject to affordability, age and status. Minimum spend applies. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 76 Upper Ground, London, SE1 9PZ. Klarna is a trading name of Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm, Sweden. V12 Retail Finance is a trading name of Secure Trust Bank PLC, One Arleston Way, Solihull, B90 4LH. The example below represents the typical costs of using PayPal Credit as a standard funding method. Interest on your instalment offer is fixed for its duration. See terms for more details. Full Representative Example: Representative 23.9% APR (variable), Purchase interest rate 23.9% p.a. (variable), Assumed credit limit £1,200.00.

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Customer Reviews