Delivery Information

For same day despatch order any in stock item before 4pm Monday - Friday or 11:30am Saturday.
Most orders arrive on the next postal day free of charge or you can upgrade to guaranteed next day for £3.95 (free over £250). Please see the table below for delivery methods. All deliveries are insured and a signature may be required.

If nobody is in, a while you were out card will be left allowing you to either collect from your delivery office or to rearrange delivery.

Order Value Cost Delivery Method Delivery Timescale
£0 - £50.00 FREE Royal Mail 48 Tracked
Free Saver Delivery
1-3 working days (Mon-Sat)
Add guaranteed next day for £3.95
£50.00 - £250.00 FREE Royal Mail 24 Tracked
Free Saver Delivery
1-2 working days (Mon-Sat)
Add guaranteed next day for £3.95
£250.00+ FREE DHL 24 Hour Courier or
Royal Mail Special Delivery
Guaranteed Next Day
(Delivered Monday - Saturday)

Next Day Delivery Terms & Conditions

Orders with all items in stock will be delivered next day provided the order is placed before 4pm and the following conditions are met. You are advised to contact us on 01926 298499 if you have any special requirements.

Delivery next day is available for orders placed Monday - Friday. Your payment must clear fully and pass our internal validations and security checks. We will notify you by email or text message if there is an issue with your order.

Almost all UK postcodes qualify for next day delivery. However some remote locations (parts of Northern Ireland, Scottish Highlands and non UK mainland) may require an extra day. On rare occasions, we may find that we are unable to despatch your order due to stock or quality control issues. If that is the case you will be notified.

*Please note, while we use a next day delivery service, occasionally delays with the postage services (for example, severe weather) which are out of our control may delay deliveries. Deliveries do not take place on bank holidays.

Estimated Delivery Dates

We try to display an estimated delivery date on our products where possible. Next day delivery estimates are based on the order passing the above conditions. For items which are out of stock, we make an estimate based on the lead time for the product from the manufacturer plus the time taken to deliver with a next day service. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.

Customs duties and taxes

All prices on our website include UK VAT at the current rate. For those visiting the UK, you may request a VAT refund form. This will allow you to claim back the VAT on your purchase when you leave the country (provided it is within 3 months of your purchase). Please contact us if you would like to request a form.

International delivery is by DHL Express to over 100 countries worldwide.
Please see below for delivery costs, average transit times and customs guidance.

Deliveries by DHL Express are extremely fast and reliable. Unlike other international services, which may only be followed while inside the United Kingdom, DHL deliveries can be tracked all the way through the destination country and is fully insured for added piece of mind. Please note DHL delivery may not be available to every address in the countries listed below. If we are unable to send your package using DHL Express we will send your order with Royal Mail International delivery.

Country Service Cost Transit Time
Afghanistan DHL Express Delivery £20.00 Average 4 working days
Albania DHL Express Delivery £11.00 Average 2 working days
American Samoa DHL Express Delivery £20.00 Average 4 working days
Andorra DHL Express Delivery £20.00 Average 4 working days
Antarctica DHL Express Delivery £20.00 Average 4 working days
Argentina DHL Express Delivery £21.00 Average 4 working days
Australia DHL Express Delivery £17.00 Average 3 working days
Austria DHL Express Delivery £10.80 Average 1 working days
Bahamas DHL Express Delivery £20.00 Average 4 working days
Bahrain DHL Express Delivery £17.00 Average 2 working days
Belarus Royal Mail International £10.00 Approx 2-8 weeks
Belgium DHL Express Delivery £6.00 Average 1 working days
Bosnia and Herzegowina DHL Express Delivery £11.00 Average 1 working days
Bouvet Island DHL Express Delivery £20.00 Average 4 working days
Brunei Darussalam DHL Express Delivery £17.00 Average 6 working days
Bulgaria DHL Express Delivery £10.80 Average 1 working days
Canada DHL Express Delivery £12.00 Average 2 working days
Chile DHL Express Delivery £20.00 Average 5 working days
China DHL Express Delivery £17.00 Average 2 working days
Christmas Island DHL Express Delivery £20.00 Average 4 working days
Cocos (Keeling) Islands DHL Express Delivery £20.00 Average 4 working days
Cook Islands DHL Express Delivery £20.00 Average 4 working days
Croatia DHL Express Delivery £12.00 Average 1 working days
Cuba DHL Express Delivery £20.00 Average 4 working days
Cyprus DHL Express Delivery £12.00 Average 2 working days
Czech Republic DHL Express Delivery £10.80 Average 1 working days
Denmark DHL Express Delivery £10.80 Average 1 working days
East Timor DHL Express Delivery £20.00 Average 4 working days
Estonia DHL Express Delivery £14.40 Average 1 working days
Faroe Islands DHL Express Delivery £11.00 Average 3 working days
Fiji DHL Express Delivery £20.00 Average 4 working days
Finland DHL Express Delivery £13.20 Average 1 working days
France DHL Express Delivery £7.20 Average 1 working days
French Polynesia DHL Express Delivery £20.00 Average 4 working days
French Southern Territories DHL Express Delivery £20.00 Average 4 working days
Germany DHL Express Delivery £7.20 Average 1 working days
Gibraltar DHL Express Delivery £11.00 Average 1 working days
Greece DHL Express Delivery £14.40 Average 1 working days
Greenland DHL Express Delivery £11.00 Average 2 working days
Guam DHL Express Delivery £20.00 Average 4 working days
Heard and Mc Donald Islands DHL Express Delivery £20.00 Average 4 working days
Hong Kong DHL Express Delivery £14.00 Average 2 working days
Hungary DHL Express Delivery £10.80 Average 1 working days
Iceland DHL Express Delivery £11.00 Average 1 working days
Indonesia DHL Express Delivery £15.00 Average 3 working days
Iran (Islamic Republic of) DHL Express Delivery £25.00 Average 5 working days
Ireland DHL Express Delivery £6.00 Average 1 working days
Israel DHL Express Delivery £20.00 Average 1 working days
Italy DHL Express Delivery £13.20 Average 1 working days
Japan DHL Express Delivery £23.00 Average 2 working days
Kazakhstan Royal Mail International £10.00 Approx 2-8 weeks
Kiribati DHL Express Delivery £20.00 Average 4 working days
Korea, North DHL Express Delivery £20.00 Average 4 working days
Korea, South DHL Express Delivery £14.00 Average 2 working days
Kuwait DHL Express Delivery £17.00 Average 2 working days
Latvia DHL Express Delivery £10.80 Average 1 working days
Liechtenstein DHL Express Delivery £20.00 Average 4 working days
Lithuania DHL Express Delivery £13.20 Average 1 working days
Luxembourg DHL Express Delivery £6.00 Average 1 working days
Macau DHL Express Delivery £14.00 Average 2 working days
Macedonia DHL Express Delivery £27.00 Average 1 working days
Malaysia DHL Express Delivery £15.00 Average 2 working days
Malta DHL Express Delivery £10.80 Average 2 working days
Marshall Islands DHL Express Delivery £20.00 Average 4 working days
Mauritius DHL Express Delivery £20.00 Average 2 working days
Micronesia DHL Express Delivery £20.00 Average 4 working days
Moldova, Republic of DHL Express Delivery £11.00 Average 3 working days
Monaco DHL Express Delivery £20.00 Average 4 working days
Montenegro DHL Express Delivery £11.00 Average 3 working days
Myanmar DHL Express Delivery £20.00 Average 4 working days
Nauru DHL Express Delivery £20.00 Average 4 working days
Netherlands DHL Express Delivery £6.00 Average 1 working days
New Caledonia DHL Express Delivery £20.00 Average 7 working days
New Zealand DHL Express Delivery £19.00 Average 5 working days
Niue DHL Express Delivery £20.00 Average 4 working days
Norfolk Island DHL Express Delivery £20.00 Average 4 working days
Northern Mariana Islands DHL Express Delivery £20.00 Average 4 working days
Norway DHL Express Delivery £12.00 Average 1 working days
Oman DHL Express Delivery £20.00 Average 4 working days
Palau DHL Express Delivery £20.00 Average 4 working days
Panama DHL Express Delivery £20.00 Average 4 working days
Papua New Guinea DHL Express Delivery £20.00 Average 4 working days
Peru DHL Express Delivery £20.00 Average 6 working days
Pitcairn DHL Express Delivery £20.00 Average 4 working days
Poland DHL Express Delivery £10.80 Average 1 working days
Portugal DHL Express Delivery £15.60 Average 1 working days
Puerto Rico DHL Express Delivery £20.00 Average 2 working days
Qatar DHL Express Delivery £17.00 Average 5 working days
Romania DHL Express Delivery £10.80 Average 1 working days
Russian Federation Royal Mail International £10.00 Approx 2-8 weeks
Samoa DHL Express Delivery £20.00 Average 4 working days
San Marino DHL Express Delivery £9.00 Average 1 working days
Sao Tome and Principe DHL Express Delivery £20.00 Average 4 working days
Serbia DHL Express Delivery £11.00 Average 1 working days
Singapore DHL Express Delivery £14.00 Average 2 working days
Slovakia (Slovak Republic) DHL Express Delivery £12.00 Average 1 working days
Slovenia DHL Express Delivery £12.00 Average 1 working days
Solomon Islands DHL Express Delivery £20.00 Average 4 working days
South Africa DHL Express Delivery £19.00 Average 3 working days
Spain DHL Express Delivery £13.20 Average 1 working days
St. Pierre and Miquelon DHL Express Delivery £20.00 Average 4 working days
Sudan DHL Express Delivery £20.00 Average 4 working days
Svalbard DHL Express Delivery £20.00 Average 4 working days
Sweden DHL Express Delivery £10.80 Average 1 working days
Switzerland DHL Express Delivery £12.00 Average 1 working days
Syrian Arab Republic DHL Express Delivery £20.00 Average 10 working days
Taiwan DHL Express Delivery £15.00 Average 2 working days
Thailand DHL Express Delivery £14.00 Average 2 working days
Tokelau DHL Express Delivery £20.00 Average 4 working days
Tonga DHL Express Delivery £20.00 Average 4 working days
Turkey DHL Express Delivery £17.00 Average 1 working days
Tuvalu DHL Express Delivery £20.00 Average 4 working days
Ukraine DHL Express Delivery £12.00 Average 2 working days
United Arab Emirates DHL Express Delivery £14.00 Average 2 working days
United States DHL Express Delivery £8.00 Average 2 working days
Uruguay DHL Express Delivery £20.00 Average 3 working days
Vanuatu DHL Express Delivery £20.00 Average 4 working days
Vatican City State (Holy See) DHL Express Delivery £20.00 Average 4 working days
Venezuela DHL Express Delivery £36.00 Average 7 working days
Viet Nam DHL Express Delivery £16.00 Average 3 working days
Wallis and Futuna Islands DHL Express Delivery £20.00 Average 4 working days
Zaire DHL Express Delivery £20.00 Average 4 working days

Please note, estimated delivery times are assuming no customs delays. Delivery to a PO Box is not always possible for every country.

Customs duties and taxes

For European Union member states, our items can move freely between our country and yours. Therefore the total price including all applicable taxes and duties is the price displayed on the website (in UK Pounds sterling). For most European countries we also offer an estimate in your local currency. Please note customs duties and taxes apply to territories which are outside the EU tax union such as the Canary Islands and French overseas departments.

For all countries outside of the European Union, we will remove UK value add tax (VAT). If you are viewing our prices in your local currency, we will display the price without VAT to give you a fair estimate of the cost in your currency. If you are viewing our prices in UK pounds, the price will be shown including VAT. This will be then be removed in your shopping basket and checkout. Depending on the customs laws of your country, an import tax or duty may be payable when the item reaches your country. For many countries, there is a personal allowance which allows for small purchases to be received without the need to pay duties although when this is not the case the responsibility will be on the customer to cover the cost of any taxes. Please note delivery companies may charge add an admin fee for deliveries which require customs payment. A rough estimate of duties and taxes can be calculated here: Duty Calculator or your item may be duty and tax free due to low value (see below) but please contact your local customs agency for definitive information. For some countries with strict customs regulations there may be further charges if formal customs clearance is required by a dedicated customs broker.

European Union Customs & Tax Free Limit: No restriction*

USA Customs & Tax Free Limit: $200 USD*

Australia Customs & Tax Free Limit: $1000 AUD*

Canada Customs & Tax Free Limit: $20 CAD*

Russia Customs & Tax Free Limit: €1000 per person or company per month*

* All limits correct to the best of our knowledge as of October 2014. They are provided as a guide only and may vary depending on import method. Please contact your local customs agency for more information.

We will provide a copy of your invoice to the delivery courier in order to allow the correct customs rate to be charged if applicable and to ensure the fastest possible customs clearance.

Estimated Delivery Dates

We try to display an estimated delivery date on our products where possible. The total estimated delivery time for international orders is the total of both the estimated delivery time (as given above) and the estimated time for your order to be despatched. In stock items are usually despatched within 1 working day once you order has passed our security checks. For items which are out of stock, a few days may be necessary for new stock to become available, unless an unconfirmed delivery date is displayed on a product. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.

Free Next Day Delivery - when you spend £60
Official Dealer - for all our watch brands
30 Days - refund & exchange policy
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