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If you would like further assistance or would like to place your order by telephone contact our customer service team.
If nobody is in, the courier company used will provide further instructions. For Royal Mail deliveries, delivery may automatically be re-attempted and for DPD deliveries, the parcel may be taken to a local pickup shop for collection if no other instructions are provided.
Order Value | Cost | Method | Timescale |
---|---|---|---|
£0 - £50.00 | FREE | Royal Mail Tracked 48 OR Royal Mail Letter |
Approx 3-5 working days |
Order Value | Cost | Method | Timescale |
---|---|---|---|
£0 - £50.00 | £4.99 | DPD Next Day OR Royal Mail Tracked 24 |
Deliveries are expected to arrive next weekday, subject to postal code and weather restrictions. |
Order Value | Cost | Method | Timescale |
---|---|---|---|
£50.00 - £300.00 | FREE | DPD Next Day OR Royal Mail Tracked 24 |
Deliveries are expected to arrive next weekday, subject to postal code and weather restrictions. |
Order Value | Cost | Method | Timescale |
---|---|---|---|
£300.00+ | FREE | DPD Next Day OR Royal Mail Special Delivery |
Deliveries are expected to arrive next day Monday-Sunday, subject to postal code and weather restrictions. |
Order Value | Cost | Method | Timescale |
---|---|---|---|
ANY | £4.99 | Saturday/Sunday Delivery DPD Next Day OR Royal Mail Special Delivery |
Subject to postal code and weather restrictions, see checkout for available dates. |
Order Value | Cost | Method | Timescale |
---|---|---|---|
ANY | £7.99 | Pre-1pm (Mon-Sun) DPD Next Day OR Royal Mail Special Delivery |
Subject to postal code and weather restrictions, see checkout for available dates. |
Order Value | Cost | Method | Timescale |
---|---|---|---|
ANY | £12.95 | Pre-10:30am (Mon-Sun) DPD Next Day OR Royal Mail Special Delivery |
Subject to postal code and weather restrictions, see checkout for available dates. |
We now offer Click and Collect to over 10,000 UK Post Offices. Simply select the option during checkout and enter your postcode to find your closest Post Office. We will send the package using Royal Mail Tracked or Special Delivery (next day) and once your package is ready to collect an email will be sent from Royal Mail (proof of ID will be required). Please note it is not possible to use PayPal or Amazon checkout with this delivery option.
Orders with all items in stock will be sent with next day services provided that this is selected during checkout. Some orders qualify for this free of charge and others require an upgrade fee to be paid. Please see the table above. You are advised to contact us on 01926 298499 if you have any special requirements.
Next day delivery is available for orders placed Monday-Friday before the 4pm cut-off. We will try our best to book the appropriate courier however in some rare cases, deliveries may be delayed for example due to adverse weather. Your payment must clear fully and pass our internal validations and security checks. We will endeavour to notify you by email or text message if there is an issue with your order.
Almost all UK postcodes qualify for next day delivery. However some remote locations (parts of Northern Ireland, Scottish Highlands and non UK mainland) may require an extra day. On rare occasions, we may find that we are unable to despatch your order due to stock or quality control issues. If that is the case you will be notified.
*Please note, while we use a next day delivery service, occasionally delays with the postage services (for example, severe weather) which are out of our control may delay deliveries. Deliveries do not take place on bank holidays.
We try to display an estimated delivery date on our products where possible. Next day delivery estimates are based on the order passing the above conditions. For items which are out of stock, we make an estimate based on the lead time for the product from the manufacturer plus the time taken to deliver with a next day service. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.
All prices on our website include UK VAT at the current rate. For those visiting the UK, you may request a VAT refund form. This will allow you to claim back the VAT on your purchase when you leave the country (provided it is within 3 months of your purchase). Please contact us if you would like to request a form.
COUNTRIES
Please note, estimated delivery times are assuming no customs delays. Delivery to a PO Box is not always possible for every country.
Our standard deliveries use the international postal system with Royal Mail or DPD road service, where available. You can also upgrade to DHL Express Priority during checkout. This is recommended for the fastest delivery experience. All deliveries are insured against loss and high value purchases will automatically be upgraded to express delivery free of charge. International orders are normally sent within one working day Monday-Friday. Please note express delivery may not be available to some remote addresses. If we are unable to send your package using DHL Express we will send your order with standard international delivery.
For delivery to European Union countries, and the United Kingdom, there are no additional charges or taxes to pay upon delivery. All applicable customs charges and taxes are pre-paid by ourselves. We also currently offer delivery with no additional charges to the below countries:
For other countries, an import tax or duty may be payable when the item reaches your country, depending on local laws. We offer the ability to pre-pay these charges during checkout at a guaranteed rate with no extra charges on delivery (only with express shipping, not available on postal shipping). Alternatively you can pay the full charge to the courier directly before the item is delivered, please note there may be a customs clearance fee in this case.
We will provide a copy of your invoice to the delivery courier in order to allow the correct customs rate to be charged if applicable and to ensure the fastest possible customs clearance.
We try to display an estimated delivery date on our products where possible. The total estimated delivery time for international orders is the total of both the estimated delivery time (as given above) and the estimated time for your order to be despatched. In stock items are usually despatched within 1 working day once you order has passed our security checks. For items which are out of stock, a few days may be necessary for new stock to become available, unless an unconfirmed delivery date is displayed on a product. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.
Please be aware that due to brand restrictions some watches cannot be delivered outside of the United Kingdom or European Union. Please see below for a list of restrictions:
Brand | Restrictions |
---|---|
Acctim | UK only |
Accurist | UK / Europe only |
adidas Originals | UK / Europe only |
adidas Performance | UK / Europe only |
Alpina | UK / Europe only |
Armani Exchange | UK / Europe only |
Aviator | UK / Europe only |
Ball Watch Company | UK / Europe only |
Baume & Mercier | UK only |
Ben Sherman | UK only |
Bering | Restrictions apply |
Boccia | UK only |
BOSS | UK / Europe only |
BOSS Jewellery | UK / Europe only |
Bulova | UK / Europe only |
Calvin Klein | UK / Europe only |
Casio | Restrictions apply |
Casio Premium | Restrictions apply |
Cath Kidston | UK only |
Certina | UK / Europe only |
Citizen Drive | UK / Europe only |
CLUSE | UK only |
Coach | UK / Europe only |
Coros | UK / Europe only |
Daisy Dixon | UK only |
Daniel Wellington | UK only |
Diesel | UK / Europe only |
DKNY | UK / Europe only |
Dreyfuss | Restrictions apply |
Ducati | UK only |
EBEL | UK / Europe only |
Emporio Armani | UK / Europe only |
Eterna | Restrictions apply |
Festina | Restrictions apply |
Fiorelli | UK only |
First Class Watches | UK only |
Fitbit | UK only |
Flik Flak | UK / Europe only |
Fossil | UK / Europe only |
Frederique Constant | UK / Europe only |
GANT | UK only |
Garmin | UK only |
Garmin MARQ | UK only |
Gc | UK only |
Guess | UK only |
Hamilton | UK / Europe only |
Hamilton Straps | UK / Europe only |
Harry Lime | UK only |
Henry London | UK / Europe only |
Herbelin | Restrictions apply |
HUGO | UK / Europe only |
Hugo Boss Orange | Restrictions apply |
Hype | UK only |
J&T Windmills | Restrictions apply |
James Moore Wedding Ring | UK only |
Joules | UK only |
Junghans | Restrictions apply |
Karen Millen | UK only |
Kate Spade | UK / Europe only |
Kenneth Cole | UK / Europe only |
Kronaby | Restrictions apply |
Laco | UK only |
Lacoste | UK / Europe only |
Leff Amsterdam | Restrictions apply |
Lipsy | UK only |
LONGINES | UK / Europe only |
Lorus | UK / Europe only |
Luminox | UK only |
Marc Jacobs | UK / Europe only |
Maurice Lacroix | Restrictions apply |
Michael Kors | UK / Europe only |
Missguided | UK only |
Mondaine | UK only |
Movado | UK / Europe only |
Mühle Glashütte | Restrictions apply |
MVMT | UK / Europe only |
Nomination | UK only |
Obaku | UK / Europe only |
Olivia Burton | UK / Europe only |
ORIS | UK only |
Orla Kiely | UK only |
Phillipe Starck | UK / Europe only |
Polar | UK / Europe only |
Police | UK only |
Pre-owned | UK only |
Radley | UK only |
RADO | UK / Europe only |
Raymond Weil | UK / Europe only |
REC | Restrictions apply |
Reflex Active | UK only |
Roamer | UK only |
Rotary | Restrictions apply |
Scuderia Ferrari | UK / Europe only |
Seiko | UK / Europe only |
Sinn | UK only |
Skagen | UK / Europe only |
Skagen Black Label | UK / Europe only |
STORM | UK only |
Superdry | UK only |
Suunto | UK only |
Swarovski | UK / Europe only |
Swatch | UK / Europe only |
Swiss Military Hanowa | UK only |
Ted Baker | UK only |
Thomas Sabo | Restrictions apply |
Tikkers | UK only |
Timberland | UK only |
Timex x UFC | UK / Europe only |
Tissot | UK / Europe only |
Tissot T-Touch | UK only |
Tommy Hilfiger | UK / Europe only |
Tommy Jeans | UK / Europe only |
U-Boat | Restrictions apply |
Victorinox | UK only |
Wenger | UK only |
WeWood | Restrictions apply |
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