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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

3 Quality
2 Value
5 Ease of use
5 Style
3
Overall Rating
I was initially drawn to this watch by its striking aesthetics. However, while awaiting its arrival, I encountered several less-than-positive reviews. Concerns were raised about the watch's price point (around £600) not including a sapphire crystal and the use of an older, less accurate movement. These points ultimately led me to return the watch and opt for a Tissot instead. The return process itself was straightforward and hassle-free, although the promised refund for shipping costs has yet to materialise.

reviewed 12/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Always great service. Product arrived very quickly and was well packaged. Would highly recommend this Company.

reviewed 11/02/2025

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
The watch was as shown. Only two niggles the date widow is too small. Reducing the stainless steel strap confusing as connecters have slots witch would indicate they are screwed in. They are just driven in. A brief indication how to reduce the stainless bracelet would be helpful.

reviewed 10/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This really is a stunning looking watch. I deliberated over this for some time, it wasn’t until I read it also included the black silicone strap as well that I went for it.
I like the simple face which at the swipe of a finger I get access to all the data I need.
Choosing to get the strap adjusted at my local market rather than their offer to do it free that way I knew it would be spot on
The watch looks very smart as a dress watch and very well balanced as a fitness device for my running and cycling
Worth spending the extra on in my opinion.
The presentation box is also worthy of a mention.

reviewed 10/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I bought this watch for myself and I am very happy, good quality, will buy with you again. Thank you very much.

reviewed 10/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
A lovely watch - was a little sceptical as to how much better than the fenix 7 this would be - but it's absolutely worth it ! The display is brillant and vibrant.
Ordered my previous fenix watch from First Class Watches and this one too !
Great service / speedy delivery / highly recommend

reviewed 09/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 09/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful Tissot. Delivered bang on time, well packaged. Recipient was overjoyed. Very reasonable price too. First Class Watches has always been my ‘go to’ jewellers for Watches (must be on number 15 by now). Never any issues.

reviewed 08/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 08/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service from FWC as usual, transaction seamless with next day delivery.
The watch itslef is very comfortable on the wrist, and does not feel heavy in any way.

The watch is well made, and very clear on the screen with a stunning lume.

Well recommended, superb watch visually.

Stopped wearing smart watches, as simply no enjoyment in wearing a plastic looking watch.

Rgds
Dave

reviewed 08/02/2025

VERIFIED FIRST CLASS CUSTOMER
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