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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Initially ordered the black variant which I had to return because of a mechanical fault of the watch. Decided to opt for the white dial because the black one felt a bit too small on the wrist. The white dial makes the watch look larger than it is. It feels more like a 39.5mm than the actual 38mm stated in the specifications.

I had great communication with the dealer during the return process and they shipped the new piece free of charge with Royal Mail next day 1pm.

The case is sand blasted which gives it a great tool watch appearance. The white dial and beige lume works great with the green nylon strap and brown leather keepers.

It keeps time well within specs and I did not have any issue at all with winding the watch, setting the time or the power reserve.

Very happy with my purchase and first class watches.

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Great service. Beautiful gift arrived promptly. Love it!
Would use this service again x

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I purchased a Polar H10 heart rate monitor from Firstclasswatches, with the price being the cheapest around at the time (by using some codes provided to me). The shipping was faster than expected, the item was superbly packaged & the item is fantastic.

All in all 5 star service & would certainly use again.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Perfect exactly what I wanted. Got it for a graduation gift and absolutely loved it

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful cross. Good weight. It has plenty of detail and *relief * on the surface which is silver and not blackened as far as I can see. I'm very happy with it as a gift for my son.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service. I bought some earrings for my wife for a Christmas present. When she opened then the stone in the middle was a differnt colour and one of the other surrounding stones was missing. I emailed and agreed to return the faulty item free of charge and sent out a new pair. So good and will again from this company. Rowan who I dealt with was great.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Decided against cheaper alternative cables for my Garmin Forerunner 935 after 3 of them have gone in the bin. The Garmin one still seems a little expensive for what it is but I’m hoping it will last a bit longer. Quick delivery and well packaged.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Thank you very much for providing the lovely watch. I'm very impressed with the turnaround of this item and will always consider you in the future for similar purchases.
Have you considered opening a branch in Norwich, as I feel there is a gap in the market there when comparing your range against what is currently available..
Best Regards
Jason Ellis

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful hamilton 38mm khaki field watch in green. This is my second hamilton I own and I absolutely love it. My other is mechanical and I really wanted the quartz version to add to the collection. Very comfortable. I love the green and the ease of use of this watch. I would highly recommend. Cannot go wrong with a hamilton.

reviewed 11/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great watch, great price and great service! Order placed late afternoon and arrived 1PM next day. Couldn't ask for more.

reviewed 11/01/2026

VERIFIED FIRST CLASS CUSTOMER
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