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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent watch very light don't know you got it on, the quality starts with the box and goes all the way too the watch and more. Well done citizen.

reviewed 18/07/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
the watch is fantastic have travelled with some of the red arrows pilots on virgin atlantic so that is why I bought it

reviewed 15/07/2016

VERIFIED FIRST CLASS CUSTOMER
1 Quality
1 Value
4 Ease of use
4 Style
1
Overall Rating
I purchased this watch for my husband, for Christmas (2015) - it is just over 6 months old. My husband only wears the watch when we go out socially. I had to return the watch after only 2months because the glass cracked ( from 12 to the 6 position ) for no apparent reason. Close inspection through a magnifying glass, by the shop, could not detect any reason for the fracture i.e. any chipping or signs of a knock! Returned the watch to the shop and was informed that the glass was not covered by the makers guarantee. I had to pay £75.00 for the glass to be replaced. A few months further on (July 2016) the glass has cracked again in the same place. I have now discarded the watch. I would never recommend a ' Citizen ' watch to anyone - very poor quality with obvious design defects.

reviewed 11/07/2016

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Really nice watch, it was the best choice.

reviewed 08/07/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
I bought this as an anniversary present for my wife who dropped and brook the glass of her favourite watch some time ago and was unable to get the glass replaced by the manufacturer. She does not like the current trend for large faced ladies watches so I thought the Citizen EG2694-59D I found on your excellent web site I thought would be ideal and I was correct she loves the watch. As usual I left it to the day before our anniversary to buy but was delighted when it was delivered on the morning of our anniversary so an "IOU a present" was not required.

reviewed 08/07/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This is a lovely watch, very good for every day use. It is stylish without being flashy and also very cost effective as it will never need a battery. Overall, my husband is very pleased with this purchase.

reviewed 06/07/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Top of the class for first class price and first class service

reviewed 29/06/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fantastic watch, really pleased with the quality, looks good, fits well in fact you wouldn't know you are wearing it, apart from can't stop admiring it. Excellent service, ordered late Tuesday delivered by registered Royal Mail Thursday. Big thanks

reviewed 24/06/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
A very professional and fast service which makes a real change.
First Class watches do what they promise.

reviewed 17/06/2016

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
The Citizen CA0080-03E is simply beautiful. Its frame is pretty slim compared to the average mens watches. All details have been cleverly thought and give them a luxury look.
First class watches has quickly delivered without any hassle.

reviewed 16/06/2016

VERIFIED FIRST CLASS CUSTOMER
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