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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great strap, good price and delivered quickly.

reviewed 25/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
4
Overall Rating
This was my first purchase from First Class Watches
Watch was packaged very well
Price was very good £70 off normal price + 10% off first purchase
Strap was altered and removed link in the box
Guarantee card filled and present
Customer services kept me updated
Delivery was not the best had 2 failed attempts to despatch - do to warehouse problems not stock, so had to alter work schedule twice - received on the 3rd given date - as delivery was free, not going to complain, as price and watch was perfect, looking for my next watch for my collection - I would say yes I would use again
Simon Craig

reviewed 25/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
Brilliant thank you really good service product watch is great

reviewed 24/08/2025

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
3 Ease of use
4 Style
4
Overall Rating
I bought this watch as a birthday present so I was disappointed at the box packaging. The watch as a result is loose within its box. Watch itself I am sure will please my wife.

reviewed 23/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
From searching the website to ordering and delivery, the service was very smooth and easy to use.
I can highly recommend Firstclasswatches .

reviewed 23/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Digital display functional and of a good size making reading it easy. The dual time is also very practical.

reviewed 22/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Received my Laco Valencia on time. Beautifully packaged. Really well made watch, nice strap and like the lume.

reviewed 22/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First Class Watches were a brilliant company to deal with with, I am just starting my watch collection and purchased a PRX along with a Murph.

Amazing service, great price offered, tracked special delivery!

One issue I would highlight, I left my wrist size and my PRX wasn't resized, not the end of the world but disappointing.

reviewed 22/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Just purchased the new Certina Ds Diver on the black and gold nato strap. Really liked the look of it on the website, read reviews and got the watch up on YouTube and decided I would like to buy one. I'm so glad I did, wow what a fantastic looking watch in the flesh! Not to big, fits and sits lovely on the wrist and the nato gives it that something extra. Just a fabulous edition to my collection. And a big thank you to First Class Watches, their service was excellent and stress free and they were the best price on the Internet.

reviewed 21/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The service is first class, the Bracelet arrived in two days,
Unfortunately the bracelet was not as described on the website as the Bracelet is advertised to fit any Khaki Field Hamilton watch with a 42mm case, the Bracelet is designed for a 38mm case that has a 20mm lug width and not the 22mm lug width on the 42mm case.

reviewed 21/08/2025

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