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Authorised dealer for over 150 brands Free Next Day Delivery on UK Orders Over £50 (T&Cs apply) Free extended UK returns 10,000+ watches in stock Up to 4 Years 0% Interest Free Credit (T&Cs apply) Free Click & Collect In-Store Service

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Home » Customer Reviews

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Lorus Nurse Fob Watch Quartz (29mm) White Dial / Stainless Steel RG251CX9

Bought for my wife, original sent watch was lost in post and not delivered. Customer service were brilliant and resent another watch and received with no problems.

Written by:Joe

reviewed 08/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Hamilton Khaki Aviation Pilot Day-Date Automatic (42mm) Black Dial / Black Leather Strap H64615735

The team at First Class Watches were super helpful and the delivery was extremely quick and easy! They went out of their way to ensure a smooth process from payment to delivery, I would shop here again!

Written by:Sam

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Swarovski x Ariana Grande Heart-Shaped Crystal Pendant and Earrings Set 5720849

We purchased a necklace and earrings set for our daughters 16th birthday. She was so happy and impressed with the items and we were equally impressed with it being in the sale and also getting another 10% off especially as the item was more expensive in other retail outlets

Written by:Dawn Oakes

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
4	Value
5	Ease of use
5	Style

Overall Rating

Product: Philipp Plein THE $KELETON LIMITED EDITION Automatic (44mm) Black Skeleton Dial / Orange Silicone Strap PWJFA1225

As per advertised, delivery first class, service like the name. Definitely order from here again.

Written by:Drinky

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Garmin Fenix 8 Pro 51mm AMOLED Sapphire Premium Multisport GPS Carbon Grey DLC with Black Silicone 010-03199-01

Purchased the Garmin Fenix 8 pro 51mm, product is outstanding and the service from First Class Watches was also outstanding. I recommend using them for your next major purchase

Written by:Gary Peterson

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Suunto RACE 2 AMOLED Multisport Performance Watch (49mm) Coral Orange SS051241000

Excellent service, extremely fast delivery (and even on a Sunday!) Watch is great & with the new customer discount made it a bargain. Highly recommend the watch & the business

Written by:Jacqui

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: LONGINES Spirit Automatic Chronometer (37mm) Black Dial / Stainless Steel Bracelet L34104536

Fantastic price and amazing customer service. Highly recommend!!!

Written by:Richard Pareja

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

1	Quality
1	Value
1	Ease of use
1	Style

Overall Rating

Product: BOSS Jewellery Chain Link Bracelet Stainless Steel 1580144M

No issue with ordering and receiving the Hugo Boss bracelet for my partner, and it was a good size for the average male wrist, but a poor design with a magnetic clasp - of which my partner subsequently lost on Boxing Day when out of the house for a couple of hours.
Would have expected a much better/stronger clasp for a designer brand, sadly a financial waste. Didn't own it long enough to take a photo.

Written by:Emilia Callaghan

reviewed 07/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Certina DS Action Diver Powermatic 80 (38mm) Black Dial / Black NATO Strap C0488073805100

Who what a Service. Purchased this amazing 38mm Certina in full black and received next day!!! Top shop Top Service
I cannot even believe how fast they work.
This was my present for myself
unbeatable prices in all UK market.
Watch arrives like from factory in all original box and papers us should be.
I only bought and fitted another strap (because not a big fan full nato strap)
And now watch looks stunning
Big thanks

Written by:Andrew

reviewed 06/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

5	Quality
5	Value
5	Ease of use
5	Style

Overall Rating

Product: Certina DS Action Diver 43mm Powermatic 80 Blue Two Tone C0326072204100

Great service. Very happy. Would definitely use this site again.

Written by:Robert Wilcox

reviewed 06/01/2026

VERIFIED FIRST CLASS CUSTOMER

Helpful review?

Yes No

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First Class Watches is the trading name of First Class Watches Limited, 9 Warwick Road, Kenilworth, Warwickshire, CV8 1HD. Company Reg. 06197115. UK VAT Reg. GB172671009. First Class Watches Limited acts an authorised credit broker and not a lender who offers credit from different providers, including PayPal Credit and Secure Trust Bank PLC trading as V12 Retail Finance. First Class Watches Limited is authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 688157. ** Credit is provided subject to affordability, age and status. Minimum spend applies. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 76 Upper Ground, London, SE1 9PZ. Klarna is a trading name of Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm, Sweden. V12 Retail Finance is a trading name of Secure Trust Bank PLC, One Arleston Way, Solihull, B90 4LH. The example below represents the typical costs of using PayPal Credit as a standard funding method. Interest on your instalment offer is fixed for its duration. See terms for more details. Full Representative Example: Representative 23.9% APR (variable), Purchase interest rate 23.9% p.a. (variable), Assumed credit limit £1,200.00.

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