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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Really happy with my purchase of a Longines Spirit Zulu Time watch. First Class Watches provided a decent discount, with next day delivery and a watch winder included. Recommended.

reviewed 28/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Muhle Glasutte Seebataillon GMT Blue dial and strap.
First class service from FCW. My watch arrived with them on Saturday on the bank holiday and I received at 08:15 am on the Sunday morning.
Easy strap to cut to fit and very comfortable to wear weighing 118.3g on my 8” wrist. The dial is incredibly clear and easy to read. 4 days in and running at 0.4 seconds a day. Competitive pricing.
I had been looking at this watch for some time and I am absolutely thrilled with this piece, thank you

reviewed 28/08/2025

VERIFIED FIRST CLASS CUSTOMER
3 Quality
5 Value
3 Ease of use
5 Style
3
Overall Rating
The strap is softer and more comfortable, than previous g shock squares. The only problem is the screen legibility. In bright environments it is legible, however when it gets a bit darker or greyer you will struggle to see it. The adjust button (top left) is really far in on mine, I struggle to operate it even compared to the other 3 gshock squares I have.

reviewed 28/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
For me, both price and product availability are crucial. Having purchased my previos two watches from First Class Watches. I can see how this company prioritizes its customersexperience. They offer excellent company values, competitive pricing, great product availability, fast and effective communication, and delivery within 24 hours—even on a bank holiday!

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Tissot arrived three days early, as described and now installed, connected and functioning as promised.

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First time dealing with First Class watches
Very good experience,they offered good discount,and the watch arrived next day as they stated,
Watch well packaged and I perfect condition.
Would not hesitate to use again.

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fantastic company, great customer service, fast delivery, and a really good overall experience. I would recommend people using them. The name First Class is appropriate, thank you.

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fantastic service received from First Class Watches as always my first place to go when looking for a watch…Purchased my first Sinn watch the U18 and I can’t see it being my last fantastic looking watch and outstanding build quality really pleased thanks again

reviewed 27/08/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Very happy with FCW. The watch was dispatched very quickly and was very well packed/protected.
I love the overall look of this watch, especially the dial. I've fitted a sailcloth strap that matches the blue dial for general use but will use the original strap when worn with a suit to look more like a dress watch.
I'd happily purchase again from FCW.

reviewed 26/08/2025

VERIFIED FIRST CLASS CUSTOMER
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