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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
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01926 298499
MON - SAT / 9AM - 5PM
Rated 5 star on Trustpilot

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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Bought a G shock model online and whole process was excellent. Really good service and fast delivery. Wouldn’t hesitate to recommend to friends and family.




reviewed 13/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
1 Ease of use
5 Style
5
Overall Rating
My wife bought me a Tissot T Touch Connect Solar as a birthday present. Ordered from First Class Watches on the 7th January who had the best deal on Google. Purchase was very easy and simple. Watch arrived in 2 days carefully packed via DPD. The watch was brilliant but let down by the Tissot App which was a disaster, only working some of the time. I returned the watch on 11th January explaining the problem and received a full refund in 24 hours. I can recommend First Class Watches 100% for their service and value but suggest you read the reviews for the Tissot app beforehand if making a purchase.

reviewed 12/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
4
Overall Rating
Just got this watch. After finally pairing, I love it!!! It does have a flaw. It appears only to be able to link/sync/pair to 1 cel phone at a time. I paired it up with my Android work phone with no issues. Then tried pairing up to my iPhone with no luck. It now did not work with my Android. So, like a previous owner, called Tissot, I also experienced long wait times for Tissot support, only to fix it myself. For the record, it appears, you have to set watch back to factory settings, also uninstall the app on cell and reinstall the app, resign in, and complete the pairing process all over again. It also took a few times for the process to complete.

reviewed 11/01/2022

5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Great watch strap that was easy to fit to my Garmin 6x Pro. Tough looking and hard wearing.

reviewed 10/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Bring the big 50 this year, I wanted to treat myself to a best watch. Having purchased a few hand wind / automatic wind watches over the last few years and then decided I didn’t like them, I came across this watch. Swiss made timepiece that I love. Minimal in design but has the class of any decent watch. It arrived a few days after purchase made and although I’ve got to put it away until my birthday in February, I still keep having a sneak peek. Great watch for the price with plenty to catch your eyes where detail and quality is concerned.

reviewed 09/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fantastic communication from customer service team. Really pleased with my watch, which I've wanted for years. One happy customer.

reviewed 09/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Thank you all very much for the very prompt delivery of the Seiko SRPE53K1 watch.
I am extremely pleased with the watch, and it looks as good on the wrist as I had hoped.
Also, as your price was very competitive, I feel that I have received an extra Christmas gift.
Please thank all of your team, and I wish you all a safe and prosperous 2022.
Best wishes to you all.
Dave Reid.

reviewed 08/01/2022

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent watch, looks good, feels good and am very pleased. Unfortunately my previous seiko went missing after 20 years of excellent service so if this one performs as well I will be more than happy.

reviewed 08/01/2022

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The dial looks so nice and well-printed. The rotor makes some noise but that's acceptable. Good value

reviewed 08/01/2022

5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
One of the few places that sell genuine Garmin accessories. Wanted to replace my worn Garmin Fenix 5 strap and saw many cheap alternatives with dubious reviews. Found Firstclasswatches offering genuine products at competitive prices and super fast delivery.

reviewed 08/01/2022

VERIFIED FIRST CLASS CUSTOMER
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