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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great service and communication
Excellent choice and value

reviewed 14/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 14/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Ordered the Seastar 1000 in grey but was out of stock and date was moving out so asked to switch to the black instead which was available. Easy switch, posted next day, arrived the day after with the bracelet adjustment included in price. Lovely watch, great service, will use again. Many thanks

reviewed 13/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The Mondaine watch silver mesh bracelet/strap was a perfect size and fit. Looked very nice on my wife’s Mondaine watch. Excellent service from First Class Watches and the strap arrived on time.

reviewed 12/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service fast delivery and and very helpful
10/10

reviewed 12/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I am a repeat customer with FirstClassWatches and decided to treat myself to another G Shock and I am very happy with it. FCW price matched it for me so got a good price and delivery was on time and the watch was in perfect condition. Service as always has been great and I will definitely come to FCW again when the itch for another watch kicks in.

reviewed 12/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Saw the 38mm Murph on Christmas eve. Wow. Mulled over it on Christmas Day - should I or should I not buy it? Gave way to temptation...ordered it on Boxing Day as a New Years present...for myself!!!!. Arrived a couple of days later - all in discreet packaging. Great service. Great watch, just right size for my wrist, lovely dials and hand shapes which are timeless. So, can wear it with formal wear and less formal wear. Strap eases into shape after a couple of days (a bit of neutral shoe cream helps to soften it). Great price also. That's the second Hamilton now. Was thinking of a Ventura at some stage this year (or a dive watch!). Will come back to First Class Watches first for that of course as they offer great price, and great service.

reviewed 11/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Loving my new watch so far. Nice and simple and easy to use. Not over complicated like lots of smart watches. Battery life already done 4 days and only lost 14%. Looks great on, big but not too chunky. Arrived super quickly and very well packed in good condition.

reviewed 09/01/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Lovely watch and very good price. Super quick delivery and good communication from FCW regarding arrangement

reviewed 09/01/2024

VERIFIED FIRST CLASS CUSTOMER
3 Quality
4 Value
4 Ease of use
5 Style
3
Overall Rating
Very happy with the Hamilton watch and the delivery of it. Bought for a discounted price which is always nice. One small issue. The box it was delivered in was not a Hamilton box, which was a bit disappointing. But as I’m not planning on selling it, not too much of an issue.

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Sorry to hear you have received the wrong box. This may be the result of an error in our packing process. Please may I check what box you have received? We can send you a Hamilton box. My sincere apologies for any inconvenience caused.

reviewed 09/01/2024

VERIFIED FIRST CLASS CUSTOMER
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