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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Garmin QuickFit® 26 Strap - Graphite Silicone… looks great on a Fenix 5X black.
Very quick delivery.
Cheapest deal around.

reviewed 22/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First-class service. I even order the wrong strap, sent it back, and received immediate notice of my refund. Can’t ask for more. I’ll buy a watch here soon!

reviewed 22/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Very pleased with my watch and from the service from First Class Watches.

reviewed 20/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
Lovely to be able to wear my Mondaine watch again after being without a strap for a few months. It's my first vegan leather strap. Looks very nice and is comfortable and I guess only time will tell how well it wears. Comparatively good price and good delivery times. Very happy with the product and the service I've received.

reviewed 19/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Purchased a tissot gentleman light blue powermatic to add to my small collection.
And I must say the watch is stunning and very well built.
As for first class watches, I made an offer with some evidence I could get slightly cheaper and they authorised my offer and got the watch sent out within a day. Super service. Highly recommend

reviewed 19/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
It's exactly as described and I have been able to set the date and day easily enough, with some trial and error. It is good value for money and I like the simplicity and clarity of the pilot watch style. The order was processed quickly and Royal Mail did as they were supposed to. My only criticism - echoing that of another purchaser's report - is that the instruction manual should be clarified where it deals with the setting of the date and time.

reviewed 19/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service from ordering to delivery. Really good value, tracking and delivery at the time stated. Highly recommended and wouldn't hesitate to use this company again.

reviewed 19/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great service from 1st class watches - I love the casio w800 - not many watches have the day date month and year on them - super legible screen and great price

reviewed 18/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Super Cool addition to my G-Shock collection, plus usual excellent customer service.

reviewed 18/03/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Upon receiving my Seiko 5 pepsi srpd53k1, the chapter indices were misaligned so I contacted first class watches through their live chat system and spoke with Rowland. He was brilliant to deal with and sorted me with a perfect replacement which I received in the space of a few days. I must say first class also adjusted size the bracelet free of charge. First class watches customer service is fantastic as is their price offer feature when you can avail of some massive discounts. For these reasons first class watches will be the only place I buy my watches in the future.

reviewed 18/03/2024

VERIFIED FIRST CLASS CUSTOMER
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