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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
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01926 298499
MON - SAT / 9AM - 5PM
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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

Prev 470 471 472 473 474 475476 Next
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Khaki king. I'm very happy with my watch. My favourite part is the way the day and date are easily visible at the top of the watch face. My least favourite was the strap, which turned out to be less dark than the picture showed. I swapped out the strap for a darker more retro design and now love this watch.

reviewed 17/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
After 3 months I was disappointed with the quality of a previous cheap generic silicone strap for my Fenix 5 after the original developed signs of cracks at 18 months. FCW had the genuine item at reduced price and a further discount code was automatically applied so I had no hesitation in ordering a replacement for the Fenix 5 (now my wife’s) and a spare for my new Fenix 6. My wife fancied this subtle lakeside blue which was not in stock. FCW said to allow up to 10 days but it was delivered in 3 days.

reviewed 16/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
After 3 months I was disappointed with the quality of a previous cheap generic silicone strap for my Fenix 5 after the original developed signs of cracks at 18 months. FCW had the genuine item at reduced price and a further discount code was automatically applied so I had no hesitation in ordering a replacement for the Fenix 5 (now my wife’s) and a spare for my new Fenix 6.

reviewed 16/01/2020

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
5 Ease of use
4 Style
4
Overall Rating
Great service. Ordered Sunday and at my local post office on Tuesday. Lovely smart watch and the red strap makes it stand out. Only issue is that the strap is quite short.

reviewed 16/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Loving the watch. Very stylish and very easy to set up.
Very pleased I bit the bullet and purchased it.

Thanks very much to First Class Watches.
Excellent customer service and communication.

reviewed 16/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I love the watch and the service was indeed 1st class. Arrived next day in full working order and no issues. I would have no issue reccomending them to my friends as I will be when they no doubt ask me about my new watch.

reviewed 16/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
A fantastic watch and I was really happy with the free next day delivery. Brilliant costumer service.

reviewed 15/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Bought a Hamilton Khaki Field automatic watch from First Class Watches. Absolute pleasure to deal with , submitted an offer on their website which was accepted within an hour. From there on the process was painless, regular updates via email and watch delivered on time.
I will definitely buy from them again. If I'm honest the price beat Ebay and Amazon.


reviewed 12/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Lovely watch, excellent quality considering the price. Very nicely finished and keeps excellent time. Mine is currently running +2 seconds a day! Rolex performance.
The service from First Class Watches has also be excellent, I have been kept fully up to date throughout the process, from checkout through to delivery. I will absolutely purchase from them again.

reviewed 11/01/2020

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
4
Overall Rating
I bought this watch while I was on the plane going on holiday, it is a great watch which I got some what cheaper whilst in flight. However the second hand keeps stopping, everytime it stops on 12 and I press the button and off I goes again for however long....... This is a little annoying.

reviewed 11/01/2020

Prev 470 471 472 473 474 475476 Next
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