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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Purchased Hamilton Khaki automatic watch- excellent service and fast delivery. The watch was new, arrived in fantastic condition very straight forward online ordering. Very competitive pricing and authorised dealer!

reviewed 20/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful watch. It's much more refined on the wrist than it looks in photos, the size is perfect I think, at 40mm it'll look good on most people. The bracelet is ok, not the best but it's easy to adjust it has simple split push pins & does the job, it's perfectly acceptable. The sunburst gray face is beautiful & the lume is excellent. It keeps very good time. I'm very pleased with the watch it's much better than I thought it would be & I thought it would be very nice. Also I'm very imprest with first class watches, I'll be a returning customer for sure.

reviewed 20/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
very quickly deliver, ordered in saturday and my item was day after! good value! best quality! I'll recomended!

reviewed 20/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Got my watch delivered in quick time on Sunday morning even though I ordered on a Friday evening.
Great great service.
Really loved my choice of watch which was at a very affordable price too.
The Tissot PR 100 Chronograph.
Thanks for the discount guys. You rock!!

reviewed 18/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Very very happy with the product and service I will definitely be buying from First Class Watches again

reviewed 16/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
My new Seiko watch is the best watch I have ever bought I have only ever worn a Seiko watch because they are the best

reviewed 16/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Good website, quick delivery, watch is great. Would use first class watches again.

reviewed 15/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Bought a Seiko Presage Cocktail with blue face for hubby. The watch is lovely - the face is a decent size and clear to read. The back is clear so you can see the internal works which is fun. The only negative, if it is one, is the strap which is a little difficult to set up on first wear.

Arrived within 24 hours if placing order.

reviewed 15/01/2021

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
4 Style
5
Overall Rating

reviewed 14/01/2021

VERIFIED FIRST CLASS CUSTOMER
1 Quality
3 Value
4 Ease of use
5 Style
2
Overall Rating
Ultimately a bit disappointing.

Ordered the seiko samurai on 05/01, came the next day (which is great) but had dinks and marks on the inner bezel. Spoke to Emma who was incredibly helpful and quick at replying who sorted out and exchange.

This arrived 11/01 and for the most part is perfect apart from a slight scratch/mark on the watch face which I noticed a day after! Whilst this is a minor mark it’s still disappointing to receive two imperfect products.

Would have asked for another exchange but simply cannot be bothered to send it back again.

The only thing stopping me from giving 1 star is the service I received from Emma which was second to none.

reviewed 14/01/2021

VERIFIED FIRST CLASS CUSTOMER
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