Customer Reviews

Bought this for my teenage son. Called as I couldn’t believe the discount and placed order and it arrived the next day! They shipped it so fast and with such good discount I didn’t mind getting the bracelet adjusted. Perfect execution and the watch makes me smile. Awesome job all round

Delivery was fast very good service

Watch arrived with 4 days DPD delay, watch was in wrong position inside the display box and glass and rotating bezel without pvc film protection probably same in the back watch

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Dear Max Gla,

I am very sorry to hear of the issues with your order. Unfortunately we are seeing delays in some area with DPD as many companies are using them as an alternative to Royal Mail due to their regular strikes at this time.

It would appear that the watch has worked its way off the display cushion while in transit so I am very sorry for this. If the watch has been damaged by this we can arrange for it to be returned for a replacement. I can see from our system that this Seiko was delivered in to us from Seiko UK on Dec 2nd and is a brand new item. Please note that Seiko don't use as many covers as other watch manufacturers as they send them to us in bulk using polythene bags and the presentation boxes are sent separately. We then take the watch out of the polythene bag and put it on the display cushion in the official box before sending.

Please let us know if you would like us to replace the watch,

My sincere apologies for any inconvenience caused,

Kind regards

Scott

Absolutely perfect! The whole experience was a bliss. From finding what I wanted, at a cheaper price and all, realising it was temporary out of stock I rang and straight away lovely customer service informed me they were expecting it mid December, to receive it much earlier. Fast delivery DPD being informed at all times of the status of my order, absolutely superb service, highly recommended.

Thank you for your excellent service, I could highly recommend First Class watches to anyone looking to make a purchase.

Lovely watch and great service from First Class!

Great customer service and a excellent product

Wife is very happy with these earrings. Exactly as described

I’m very happy with the recent purchase from First Class Watches. It’s also my very first order placed with this company and I was really impressed by the service. The newly released watch had delivery time up to 6 weeks but arrived in 3 days!
Any contact with customer service had very quick response, providing great help and resolution.
I can highly recommend this store and will definitely buy there again.

Nice designed watch, easy to change day and date.