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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

4 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service, fast delivery and good value products.

reviewed 12/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Wanted to refresh my watch with an original Mondaine strap. The 20mm stitched black leather went on really easily. It was delivered promptly and was the cheapest I could find on the web. Excellent service all round

reviewed 12/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 10/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Got to agree with 99% of reviews. Superb service, watch arrived in 2 days with a detailed 1hr slot from DPD.
When ordering watch I forgot to ask for bracelet resizing, phoned up the next morning as it was sorted.
Will definitely be using FCW again.

reviewed 09/04/2023

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
4 Ease of use
5 Style
4
Overall Rating
Very nice watch. Easy to set up but you have to download the manual. I checked something by email with Frederique Constant and they got back to me very early the following morning. Great service from FCW.

reviewed 08/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent bracelet speedy delivery thank you

reviewed 08/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Looked on various watch sites to find this, eventually chose first class watches as they had 1 in stock and was able to get it an agreed reduced price. Once ordered it was delivered safely within 2 days by DPD. Very pleased with the watch and certainly different from all my others. Quality is amazing and the lume is something else! I've no worries about recommending fcw to everyone who's looking for a watch. Brilliant!

reviewed 07/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Lovely looking watch & best price paid, the postage speed was very much appreciated
Well done first class watches

reviewed 05/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First class professional service . Ordered and the next day I had my watch safely delivered

reviewed 04/04/2023

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
Excellent service and communication. Thank you FCW

reviewed 04/04/2023

VERIFIED FIRST CLASS CUSTOMER
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Your first order with us!
FREE FIRST CLASS* DELIVERY IN THE UK
FREE WATCH BRACELET ADJUSTMENT

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