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Customer Reviews
We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!
Click on any review title below to see all reviews for that item.
Than all the team, a very happy customer.
Written by:David Hall
reviewed 15/10/2023
Written by:Neal
reviewed 15/10/2023
Thank you for making my purchase so easy and special.
Written by:Thomas Mc Farlane
reviewed 15/10/2023
The fact that the watch needed to be worn almost all the time otherwise it would stop. I will revert to a battery model in future. Very frustrating !!
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Dear Mr Goldman,
I am very sorry to hear that you are unhappy with your watch. We take customer service very seriously and always try to help resolve all issues.
I can confirm your first product review was published yesterday and you can find this on the product page for the watch in question. Please note there can sometimes be a small delay as our systems do check for spam/abuse before publishing. We would never deliberately not publish a review as we want our customers to be able to make informed decisions.
With regards to the watch itself, I'm afraid the power reserve when fully wound is up to 41 hours. This is something we list in our product specifications. To maintain winding status, the watch does need to be actively moved for around 3-4 hours per day. You can also manually wind the crown clockwise 40 or so times in order to fully wind the watch if you have not been wearing it or simply wish to top-up. While this does not offer the longevity of a battery watch, it does use a more traditional mechanical mechanism which is popular among watch enthusiasts. This is the same style of watch technology used by Swiss brands such as Rolex and others, but on a much more affordable scale.
If you wish to keep your watch topped up all the time, it is also possible to purchase a watch winding box. These rotate the watches automatically when not being worn.
My sincere apologies for any inconvenience caused,
Kind regards
Scott
Written by:M Goldman
reviewed 15/10/2023
Written by:M Goldman
reviewed 14/10/2023
Written by:Leanne Rouse
reviewed 14/10/2023
Written by:Leanne Rouse
reviewed 14/10/2023
Written by:Tom Mardling
reviewed 13/10/2023
Written by:Rodney James Lennie
reviewed 10/10/2023
Written by:Fraser Meek
reviewed 10/10/2023
