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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
01926 298499
MON - SAT / 9AM - 5PM

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Purchased a Garmin Fenix 8 Titanium .
Made offer & was accepted !
Can’t fault the service or product

reviewed 16/05/2025

VERIFIED FIRST CLASS CUSTOMER
3 Quality
2 Value
5 Ease of use
3 Style
3
Overall Rating
This is my first Squale watch, and will likely be my last. All I can say is that it's OK, just, but there are far far better dive watch options available for much less money like offerings from Davosa.

The dial is crowded, and frankly appears just a little bit out of alignment in the vertical axis, but that might just be me.

In the metal the polished centre links of bracelet are unappealing and I quickly swapped it for a blue Nato and a blue leather strap.

All in all it's just a "pah" sort of watch and a disappointment.

I have many dive watches to compare it to, and I'm a qualified commercial diver so I've a fair idea of what's what.

reviewed 16/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I have always bought garmin for my bike and wrist
And my felix 8 has to be the best.
The screen is just amazing and it’s such a beautiful watch.

reviewed 16/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I bought COACH watch, I was so happy that the order arrived next day, ready for my wife's birthday. It was much cheaper compared to the shop.

reviewed 16/05/2025

VERIFIED FIRST CLASS CUSTOMER
4 Quality
2 Value
3 Ease of use
4 Style
2
Overall Rating
First off First Class Watches are fantastic. Super fast delivery and excellent communication and very good prices. Ok, the watch - Sunnto Race S, it took me some time to consider purchasing this watch as I have no experience of this brand. Been a Garmin supporter until now. The watch is very light and nice looking which is positive. The screen size whilst advertised is smaller due to the slight bevel around the face so is harder to see for me personally. The biggest issues is the software, it’s good but lacking in so many areas even compared to cheaper fitness watches.

For example the weather is never correct even when paired with the Sunnto App, changed to show imperial but still displays metric, steps are so off accuracy I would just not bother with this element- even my phone does a better job and the whole weekly summary thing is just annoying. Everything is tracked for a week not just that day. I have no issues with the amount of data, it’s just not accurate at all. The Heart Rate Sensor is pants, so use an arm sensor and pair it to the watch.

The strap is overly small with no additional band for larger wrists.

All in all, I have used the watch for about 1 week and my experience has not been great. Would I buy this again….NO

reviewed 16/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Absolutely a fenominal watch wore it five years straight not one issue I only had to mess with it twice a year for daylight savings time I'm putting a new band and crown on it going zee if I can get another 5 years five stars all the way

reviewed 16/05/2025

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
great service, exactly as feature in the photo and niece delighted with the watch

reviewed 15/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Ordered a watch at 15:45 on Friday afternoon and was delivered 12:45 on Saturday. Great service and price was the cheapest I found online. Would definitely recommend.

reviewed 14/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
I've wanted one of these for a while now. All the character of the original square in a heavy, shiny metal case! The watch looks great straight out of the box and unlike some of the g-shock models with hands this is very easy to set up and adjust. The spring bar links in the bracelet are a little fiddly at first but you soon get the hang of it. I removed three from each side and used the micro adjust on the clasp for a perfect fit.

I did see two other sites advertising the same watch at £30 less but I've now made four purchases from First Class Watches and have had great service every time.

I've marked down one star for "Ease of use" due to the fiddly bracelet spring bars.

reviewed 14/05/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Really good service and watch arrived ahead of time. Good discount as well so very happy

reviewed 14/05/2025

VERIFIED FIRST CLASS CUSTOMER
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