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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 20/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I was not sure about using a new site for the first time but I have to say that the experience (and price!) was way better than some of the big name retailers. Ordered on a Sunday, arrived within a couple of days exactly as described. Very impressed.

reviewed 20/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This watch certainly packs a punch for the money. Thought I'd order one to see what the hype was about and it oozes class. Fantastic finish and I don't have to be concerned about the mild abuse it will get.

Excellent delivery service from First Class. It was delivered the day after I ordered it with a secure (PIN) delivery.

On offer to boot! What's not to like l.

reviewed 19/07/2026

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
This is the second watch I've purchased from FCW. It arrived next day, was perfectly packaged and FCW kept me informed all along the way. The service is second to none and the watch itself is beyond expectations. For the price I think you'd struggle to find anything comparable. It looks superb on wrist and mine, with a black dial, will be an excellent GADA watch.

reviewed 19/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
had an excellent experience with First Class Watches and couldn’t be happier with my purchase.

First of all, their website is very well designed and easy to navigate, making the whole buying process quick and straightforward. Customer service was outstanding—they replied to my emails very quickly, always on the same day, which gave me confidence throughout the purchase.

The price was also the best I could find anywhere online. I finally bought the Garmin Fenix 8 AMOLED Sapphire 51mm, a watch I had wanted for a long time, and I was delighted to get such a great deal.

As soon as the watch was back in stock, it was dispatched immediately. I received a notification that it had been shipped and was told it would arrive the next day—and it did, first thing the following morning, exactly as promised.

From start to finish, everything was smooth, professional, and exceeded my expectations. I can confidently give First Class Watches a 10/10 and would highly recommend them to anyone looking to buy a watch.

reviewed 19/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I wanted a non-showy good quality diver. Not a Rolex or an Omega as they are too showy. I like Tudor but the Pelagos is too light and the Black Bay too retro. The Marinemaster is the sweet spot. Interesting bracelet with five links with brushed and polished links like a Speedmaster. Interesting case with the facets and a combination of brushed and polished surfaces. Not too big, not too small and a a good weight. Not top heavy like a Planet Ocean so less likely to knock on things. Bezel is great. Quiet, smooth and stiff but slick to move - which is great as it is less likely to get moved accidentally. The lume is the best of any watch I’ve had. The movement is running at COSC levels. The crystal is domed and when viewed from an angle makes the hands appear close to the crystal - very nice. In summary, feels good quality like a Tudor, has its own identity (which is great as it is not trying to be a Submariner) flies under the radon and not a ‘flex’. This is what I’ve been looking for. A Rolex without being a Rolex, A Planet Ocean without being a Planet Ocean. Just get one!

reviewed 19/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
3 Value
5 Ease of use
5 Style
5
Overall Rating
Absolutely stunning watch. I love how delicate the bracelet it.

The face is so pretty too.

reviewed 18/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Wanted a watch that wasn't stocked in the U.K., First Class Watches obtained it quickly and efficiently and were very helpful. The watch is gorgeous and the customer service fantastic. Thank you

reviewed 18/07/2026

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
4 Ease of use
4 Style
5
Overall Rating

reviewed 18/07/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
After a search online for the watch I was after, I saw that First Class Watches had the best price, and only one left in stock. I ordered the watch and added my wrist size. The day after I received the watch with the bracelette resized. The watch looked untouched and still in it's protective plastic wraps except for where the bracelet had been resized. Really fast delivery, easy to order, and the box and watch in excellent condition. Thank you!

reviewed 18/07/2026

VERIFIED FIRST CLASS CUSTOMER
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