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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 16/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Was looking for a new style watch and came across the Mondaine Railways
A660.30360.1BSBM Classic
Watch. Reviewed several of the top dependable websites. Of them all firstclasswatches ticked all the boxes for communication dependability price delivery and reliability. Ordered watch that had a 16 day lead time for it to arrive in just over a week. I don’t normally do reviews, only when I have a dreadful or exceptional experience. This is one of the exceptional ones. Thankyou Firstclasswatches

reviewed 15/09/2026

VERIFIED FIRST CLASS CUSTOMER
4 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
One of the best watches you can buy for the money

reviewed 15/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Fabulous watch, nicely packaged, delivered on time, great customer service from Rowland. Thank you Firstclasswatches.

reviewed 15/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
The Garmin Fenix 9 Pro is the best watch I have ever owned. I wear it all the time, every day, to sleep in and as a dress watch. I also use it for Golf, , as well as Cycling, walking, and other activities. It connects to the Garmin CT10 sensors in my golf clubs to give me yardage stats. The battery life varies depending on how much the GPS is used; with two rounds of golf a week, I charge it most weekends, but without GPS it can last 2 weeks.
I have chosen to replace the supplied strap with the Garmin QuickFit 22 Watch Strap Only, Vented Titanium Bracelet 010-12863-08, which easily clips onto the same mounting as the supplied strap. I cannot wear silicone straps for medical reasons. I also updated the face from the IQ store.
I cannot recommend this watch highly enough; yes, it is expensive, but it's worth every penny

reviewed 15/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
Great watch. Keeps excellent time, within ~2 seconds per day, and the power reserve is also very handy in that it lasts a few days. The glass is slightly reflective, which does impact the legibility in sunlight, but it also contributes to the subtle yet rugged look and vintage appeal of the watch.
Nice and slim on the canvas strap, which is very high quality, but does come up quite large. Admittedly I do have small wrists, not much over 6 inches, yet I am on the last adjustment hole! Overall I'm please with the purchase and the service from First Class Watches.

reviewed 15/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Not my first purchase from First Class Watches but the high class service remains the same. I dont just jump in to buy a watch that takes my fancy. I do a bit of research both on the internet and word of mouth. Recently I spotted the Hamilton "Murph" 38 mm Blue Dial watch with black leather strap. I was torn between this, the 38mm black face and the larger 42 mm black face. What a spot I was in. I took the plunge for the Blue Face 38mm black strap version and could not be happier. In real life it has the appearance of an unassuming old style classic, understated but powerful in its appearance. I thought the 38 mm would sit small on my wrist but it does the opposite. I chose the Black Leather strap to be different from the metal strapped watches I have always worn since childhood. A wise choice, it enhances the presentation. A word of caution. The strap is standard size, check your wrist size. FCW were as usual superb in their service and pricing, as was the customer help service and advice from Rowland.

reviewed 14/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I Purchased of First Class Watches online purely based on price, which was the keenest online due to their welcome discount, then I was surprised with the tracking of their postage and delivery. Then I had the follow up customer service to see how my purchase went. I am an avid Tissot user and will undoubtedly be dealing with FCW in the future. Excellent all round purchase, better than on the High Street.

reviewed 14/09/2026

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
5 Ease of use
5 Style
4
Overall Rating
Great watch arrived safely in good condition value for money

reviewed 14/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Superb company.
Easy to deal with.. very quick delivery.
Watch is impeccable
Regards

reviewed 14/09/2026

VERIFIED FIRST CLASS CUSTOMER
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