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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great service and first class delivery, i ordered one day and it arrived the next. Absolutely delighted. The watch is superb quality. Many thanks.

reviewed 22/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 22/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Very happy with my purchase. I sent my first choice of watch back in exchange for another one. It was a very smooth and fast transaction. I highly recommend this company and Iwould have no hesitation in buying from them again. Excellent.

reviewed 22/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 22/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service from firstclasswatches. Pleased to find the official replacement strap for my watch. Will definitely use this company again and recommend.

reviewed 21/09/2026

VERIFIED FIRST CLASS CUSTOMER
4 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating

reviewed 21/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful watch, given a discount, free next day delivery, great communication, what more could you ask for. Very very impressed with this company, shall definitely use again especially at Christmas.

reviewed 21/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The watch was delivered within two days of ordering it and it is as shown on the website. Excellent service all round. The watch is excellent value at £319 with finishing significantly better than I would expect for the price. The polyurethane strap works better than the bracelet on this one and the 40.6 mm case size works well. More a leisure and weekend watch, as its look and styling are very tool forward. I think this could become a Citizen classic given time. A great watch at a great price and great service from First Class Watches.

reviewed 21/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Fantastic services as always. Rowland was super helpful throughout the process. End-game watch which I’m very happy with :)

reviewed 21/09/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great experience with First Class Watches! I live in Canada, and they were able to provide me with the G-Shock GWBX5600, which isn’t available in North America. The whole process was smooth and professional, and I really appreciate their help in getting a watch that’s otherwise very difficult to find here. Highly recommended

reviewed 20/09/2026

Prev 5 6 7 8 9 1011 Next
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