Customer Reviews

Delighted arrived very quick

I brought the MTG-B2000YR-1AER City Lights, and there was a problem on arrival. Scott and Rowland resolved the problem extremely quickly, especially considering it was a bank holiday weekend. The customer service from First Class Watches, is indeed first class, and is the best I have ever known. I highly recommend First Class Watches to everyone.
I absolutely love my new MTG City Lights watch! The engraving and colours around the bezel are beautiful. Inside the dial, the colours on the indexes are all the same, and match the colours on the hands perfectly. When a bright light hits the hands and indexes, the colours come to life, and remind me of the colours you would see in a puddle that has had petrol or oil spilt into it. The colours are gorgeous. The MTG logo is holographic and when a bright light hits it, it changes to lots of different, vibrant colours. The date is easy to read, and changes colour depending on what the date is. The watch itself has a beautifully finished carbon case, that has laminated fibre glass in different colours, sandwiched one on top of the other around the sides of the watch case. I love absolutely everything about this watch, and the overall look of the watch is stunning!

I bought this Casio Edifice watch (EFS-S620DB-1AVUEF) off the First Class Watches website and it looks fantastic, it's actually the ex-display model the website stated that it had a few light scratches on the clasp which you can hardly see that doesn't bother me your going to get marks on your watch anyway, the watch looks brand new and i got for a discounted price with 10% off aswell, it arrived well packaged and the emails and texts keeping me informed from First Class Watches and the dpd courier were excellent. This is the second watch ive purchased from First Class Watches they are the best i won't use any other company. Many thanks.

Great watch. Love the dial.

Great price on watch, 24 hour delivery and free bracelet adjustment . 10 out of 10.

I received my watch as scheduled, very pleased with it so far. excellent customer service to date

Hi, I thought the service with regard talking to you directly, and taking the order, paying for it, via a telephone conversation was first class. Plus then a courier delivering it within 24hrs on a Saturday was just exceptional. Please keep the excellent service going, I'll certainly phone again when I need another item.

This product is disappointing, to be honest. I've owned my Mondaine watch for many years and have always bought the Mondaine black leather with cream stitching replacement straps, which is what the watch had when new. It now appears that Mondaine, in their wisdom, have stopped making that strap and the only one available in 22mm size is this 'grape leather' version which doesn't have any stitching. So the first disappointment is that the strap doesn't look as good and doesn't match how the watch looked when it was new. Secondly, the 'grape leather' doesn't look or feel like real leather but feels quite plasticky by comparison. Time will tell how long it will last or whether it will take on a real leather appearance with wear. Given this reduction in quality I think the full price (which is the same as the real leather straps) is poor value for money. When this one wears out I think I will look around for a good-quality leather strap from another manufacturer.

However, I have no criticism of First Class Watches who gave great service. The ordering was easy from the website and the 15% discount with free delivery made the strap better value for money. Despatch and delivery was really quick. So in conclusion, I would highly recommend First Class Watches but not this product.

Purchased Boss Stud Earings as a gift for my partner, looked great lovely size.
He was very happy with these, definitely recommend.

I’m very happy about my shopping.
Good quality with very nice style and acceptable price